When installing elumo hardware—such as readers and hubs—onto new doors, Installer Mode provides a safe and structured way to test and validate the setup before going live. This mode introduces an “Installer” state, allowing installers to verify functionality without needing to connect the device to a live platform or tenant account.
Why Installer Mode Exists
Installer Mode is designed to:
Allow independent installation and testing without needing access to the essensys platform or customer configuration.
Provide clear visual feedback on device status via LED animations.
Ensure a smooth transition from installation to live operation
Key Features of Installer Mode
Installer card support
Installer Mode works alongside a special Installer card with a fixed card ID. This card allows the person installing the device to validate the lock installations autonomously without needing platform access.
elumo animations
elumo readers use LED animations to indicate their current state:
LED Colour
Meaning
Blue
Installer Mode (Not yet commissioned)
White
Configured to a bookable space
Red
Configured as an access door
Green flash
Access granted
Red flash
Access denied
This makes it easy for installers and support teams to visually confirm the device's status at a glance.
Platform visibility
Installer Mode status is also visible via the elumo platform, allowing:
Remote support teams to verify which doors are still in setup
Customers to track installation progress before handover
Transitioning a Device to Live Mode
Once installation and testing are complete in Installer Mode, the device can be commissioned and made available for occupier use. This is done by mapping the device to a space.
See: Mapping the device to a space
If you have assigned your device to a bookable space, this can be used immediately for access to your meetings, and tap to book. If you have assigned your device to a non-bookable space, you can allow people access by assigning the device and users to an access group.
See: Assigning the device to an access group
Once one or both of these steps is completed:
The device exits Installer Mode and will appear online in the doors menu
The LED status changes from blue (testing) to white (bookable), red (access only door)
The device becomes fully operational
Putting a device back into Installer Mode
You don’t only put a device into Installer Mode during the initial install — you can switch a live device back into it at any time. This is useful when you need to re-test a reader, carry out maintenance, or re-commission a door without unassigning it.
Open the device from the Devices list and go to its Settings & Schedule tab. There you’ll find an Installer Mode toggle (“Enable on-site testing only with an elumo installer card”). Turn it on to put the device back into Installer Mode.
While Installer Mode is active, an “Installer Mode is active” banner shows on the device, and its Lock Settings & Schedule and all user access are temporarily disabled — only the elumo installer card will work. Turn the toggle off to resume normal operation and restore user access.