elumo - Tap to Book

Tap to Book allows you to instantly reserve and access a space by simply tapping on the elumo device installed at the door. This feature eliminates the need to pre-book in the app and provides quick access to available spaces.

When is Tap to Book available?

You can use Tap to Book if:

✅ There is an elumo device installed on the door

✅ The space is bookable

✅ The space is available

How it Works

Check device animation

The elumo device uses a circular clock-style light animation to show availability:

• The 12 o'clock position represents the current time slot (right now).

• The rest of the circular lights represent the next hour of availability.

• Lights progress in an egg timer fashion, showing how much time is left before the space becomes unavailable.

For bookable spaces white indicates the space is available

Amber indicates the space is booked.

Tap the device

If the space is available and you're authorised:

• The device will flash with a green animation

• The door will unlock

• A booking will automatically be created in the system with the user listed as the booker

• The animation will indicate the time slot reserved for the new booking

If the space is unavailable or you're not authorised:

• The device will flash with a red animation

• Access is denied

View your booking

• Once created, the booking will appear in the tenant experience app

• You can continue to manage the event like any other booking

Booking Rules & Time Slots

When you use Tap to Book, the system allocates time in 15-minute increments, but with flexibility to make sure you can use the space for a meaningful amount of time. The minimum booking length is 7 minutes, but depending on when you tap the device, your booking may extend into the next 15-minute block so that you aren’t left with only a few minutes to use the space.

Examples:

• If you tap the device at 15:06, your booking will be created as 15:00 – 15:15, giving you 9 minutes in the space.

• If you tap the device at 15:12, your booking will be created as 15:00 – 15:30, giving you 18 minutes instead of just 3 minutes left in the earlier slot.

• If the space is already booked at 15:15 and you attempt to tap the device, you will be denied entry.